Laptop traag en valt uit met melding geheugenprobleem

Hallo Dirk,
Het is weer even geleden maar ik heb weer een probleem met meldingen dat er geheugentekort is tot uitvallen toe.
Het leek eerst alleen een Chrome probleem door gebruik van teveel tabs met een online spel. Maar ook de maxthon browser is vaak nauwelijks vooruit te branden.
Er zou genoeg geheugen moeten zijn.
Ik hoop dat je me kan helpen.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 07:57:17, on 2-4-2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0953)
Boot mode: Normal

Running processes:
C:\Users\Carla\Downloads\HijackThis (3).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [DelaypluginInstall] C:\ProgramData\Wondershare\Video Converter Ultimate\DelayPluginI.exe
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE/3000
O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: WSWSVCUchrome - (no CLSID) - (no file)
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: MxService - Maxthon International ltd. - C:\Program Files (x86)\Maxthon5\Bin\MxService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: RealtekWlanU - Realtek - C:\Program Files (x86)\REALTEK\USB Wireless LAN Utility\RtlService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: Realtek DHCP Service (RTLDHCPService) - Realtek - C:\Program Files (x86)\REALTEK\USB Wireless LAN Utility\RTLDHCP.exe
O23 - Service: RunSwUSB - Unknown owner - C:\Windows\runSW.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7974 bytes

Hai Dirk,
Inmiddels is het virtueel geheugen groter gemaakt en het lijkt voor nu te helpen.
Misschien wil je nog wel even kijken naar het logje of er nog vreemde dingen te zien zijn?
groetjes,
Carla

Carla
er zit rommel op uw laptop

stap 1 ( een programma lijst gemaakt met hijackthis ) >>> https://vervanging-van-cfnl.actieforum.com/t39-tip-een-programma-lijst-maken-met-hijackthis


klik op de link en voer uit wat er op staat

dan geef ik u advies

1 vraag heeft u een w 10 met de classic Shell er op

Hai Dirk,

Ik heb een Windows 10 en ooit wel een classic shell gehad, maar met een opruimactie deze weer weggegooid.
Hieronder de uninstall list

Bitnami Joomla! Module
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
D3DX10
Definition Update for Microsoft Office 2010 (KB3115475) 32-Bit Edition
Google Chrome
Google Update Helper
Junk Mail filter update
Maxthon Nitro
Microsoft Office Access MUI (Dutch) 2010
Microsoft Office Excel MUI (Dutch) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (Dutch) 2010
Microsoft Office Outlook MUI (Dutch) 2010
Microsoft Office PowerPoint MUI (Dutch) 2010
Microsoft Office Proof (Dutch) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (German) 2010
Microsoft Office Proofing (Dutch) 2010
Microsoft Office Publisher MUI (Dutch) 2010
Microsoft Office Shared MUI (Dutch) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (Dutch) 2010
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23026
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23026
Mozilla Firefox 47.0.1 (x86 nl)
Mozilla Maintenance Service
Mozilla Thunderbird 45.8.0 (x86 nl)
MSVCRT
MSVCRT_amd64
MSVCRT110
MX5
Opera Stable 43.0.2442.1144
Photo Common
Realtek High Definition Audio Driver
REALTEK Wireless LAN Driver and Utility
Security Update for Microsoft Access 2010 (KB3101544) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB3114414) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553432) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881029) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2956063) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2956076) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3054984) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3085528) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3101520) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3114400) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3115120) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3118380) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3178688) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3054978) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB3118313) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2920812) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB3118378) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB3114395) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB3114872) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2999465) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2965313) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2965313) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB3178687) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Update for Microsoft Excel 2010 (KB3191855) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2999508) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2999508) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Update for Microsoft Office 2010 (KB2791057) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881030) 32-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition
Update for Microsoft Office 2010 (KB3085605) 32-Bit Edition
Update for Microsoft Office 2010 (KB3085605) 32-Bit Edition
Update for Microsoft Office 2010 (KB3085605) 32-Bit Edition
Update for Microsoft Office 2010 (KB3085605) 32-Bit Edition
Update for Microsoft Office 2010 (KB3114555) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2760779) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB3114756) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
VLC media player
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Messenger
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
XAMPP

Ok carla

stap 1 is nu ( adwcleaner laten lopen ) >>>> https://vervanging-van-cfnl.actieforum.com/t19-adwcleaner

daar staat ook hoe het programma werkt

is deze claner gedaan

stap 1 dan de junkware remover gebruiken >>> https://vervanging-van-cfnl.actieforum.com/t18-junkware-removal-tool

is deze klaar
staat er een kladblokje op uw buro blad ( JRT.txt )
kopieer de inhoud en plak dat in een reactie
groet dirk

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.2 (03.10.2017)
Operating System: Windows 10 Home x64
Ran by Carla (Administrator) on ma 03-04-2017 at 10:40:30,58
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 0




Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on ma 03-04-2017 at 10:43:46,87
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Alles dus gedaan, ziet er mooi leeg uit  
Toen ik me hier aanmeldde een tijdje terug kon ik trouwens niet direct posten. Heb je dat bewust zo ingesteld?

moi carla  
yep je moet lid zijn op te lezen en te posten
en soms is er onderhoud aan dit gratis  forum

laat  http://housecall.trendmicro.com/nl/   deze scan een  volledige scan maken     ( 32  bit  versie nemen )

is d scan  klaar
dan  pc  onderhoud geven   https://vervanging-van-cfnl.actieforum.com/t14-pc-onderhoud-voor-windows-10-met-classis-shell-menu-windows-7-style  

ik hoor wel of het gelukt is

hai Dirk,
Het wordt vanavond of morgen. Denk niet dat dat erg is hè. Nog even van de mooie dag genieten vandaag
Super alvast je hulp weer!
Tot later.

Hai Dirk, alles is uitgevoerd, alleen de nacht aan laten staan en daarna opnieuw opstarten moet nog.

Als dat gedaan is carla
dan nu 1 normaal hijackthis logje

ter controle en resten opruimen

groet dirk

Goedemorgen Dirk,
Hier is dan het logje na de grote schoonmaak.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:42:54, on 6-4-2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0953)
Boot mode: Normal

Running processes:
C:\Users\Carla\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [DelaypluginInstall] C:\ProgramData\Wondershare\Video Converter Ultimate\DelayPluginI.exe
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE/3000
O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: WSWSVCUchrome - (no CLSID) - (no file)
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: MxService - Maxthon International ltd. - C:\Program Files (x86)\Maxthon5\Bin\MxService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: RealtekWlanU - Realtek - C:\Program Files (x86)\REALTEK\USB Wireless LAN Utility\RtlService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: Realtek DHCP Service (RTLDHCPService) - Realtek - C:\Program Files (x86)\REALTEK\USB Wireless LAN Utility\RTLDHCP.exe
O23 - Service: RunSwUSB - Unknown owner - C:\Windows\runSW.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: WMPNetworkSvc - Unknown owner - (no file)

--
End of file - 7849 bytes

ziet er goed uit carla
logje dus schoon

wens u veel plezier met de laptop

groet dirk

Dat klinkt me nog eens als muziek in de oren!
Heel erg bedankt Dirk!!!